An Engaging, State-of-the-art Multi-Vendor E-commerce Platform

Challenges

Macy's is an organization that continuously aspires to bring in the best of technology to its ecommerce process and follows stringent mechanisms in deciding a suitable IT partner. With an established presence in single vendor ecommerce, Macy's decided to take the next logical step of creating a comprehensive marketplace by on-boarding multiple merchants selling different products. Towards this goal of embracing the best in Multi-vendor ecommerce, Macy's approached us to launch an online market place that not only engages the growing internet users in United States but also devises an inclusive mechanism to on-board & retain more merchants. Crafting a comprehensive online marketplace for the world's premier Omni channel retailer is a big task with considerable challenge.

Solution

An Engaging, State-of-the-art Multi-Vendor E-commerce Platform

Ecommerce+ Customer-Merchant engagement

• With rich experience in powering more than 150 customer merchant engagement portals, we were confident that we will successfully accomplish the task with our customer engagement platform - Oorjit. Oorjit offers rich features, design elements and business intelligence tools to achieve business objectives of e-commerce retailers of any scale.
• As an organisation selling products from multiple merchants, the basic platform for Macy's is designed as a single common web store with distinct store fronts for multiple merchants to sell their products and individual dashboards to manage inventory & online orders.
• Apart from standard Inbuilt features that help bring in more business; extension capabilities, integration easiness, scalability, real-time analytics, marketing capabilities, customisability etc. makes the solution ideally positioned to meet all the ecommerce needs of Macy's.
• Unique and distinct features differentiate a state-of-the-art ecommerce platform from legacy software. Oorjit's Superior Out-Of-The-Box features ideated on novel Customer engagement models not only helps to get new products and offerings to market faster, but also aid customers in arriving at a faster and more informed purchase decisions.